petarukan Privacy Policy

This page describes what data we collect when you use petarukan and how we keep that data protected. Our platform handles personal information whenever you register an account, deposit funds, place a bet, or request a withdrawal. We collect, process, and store this data under Indonesian data protection standards and the regulations applicable in your jurisdiction. Your privacy is not negotiable—every piece of information you provide petarukan is treated as sensitive and is subject to strict access controls, encryption, and retention policies.

We at petarukan operate a gaming and sportsbook platform where account holders place bets on football (Liga 1, Piala Indonesia, Champions League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). To provide these services, we must collect and verify your identity, process your deposits through payment methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), and maintain records of your account activity for compliance and security.

This Privacy Policy outlines what we collect, why we collect it, how we protect it, and what rights you hold regarding your data on petarukan.

What data we collect on petarukan

Account registration: When you create a petarukan account, we require your legal name, email address, phone number, date of birth, and a password. We use your email to send account confirmations, security alerts, and transaction notifications. Your phone number is used for two-factor authentication and account recovery.

Identity verification (KYC): Before your first withdrawal from petarukan, we request your government-issued identification number, full name, and date of birth. We verify this information against official records to ensure account legitimacy and comply with Indonesian financial regulations. This verification is a one-time process per account.

Payment data: When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank virtual account (mobile banking, Mandini, local payment, online payment), we record the payment method, transaction ID, amount, timestamp, and confirmation status. We do not store your payment method credentials (e.g., card numbers or bank PIN); your payment processor handles that encryption. We store only the reference needed to link your deposit to your petarukan account and to process future withdrawals.

Betting activity: We log every bet you place on petarukan—the match or game, the market, the stake, the odds, the timestamp, and the outcome. This data allows us to verify disputes, detect fraud, and maintain your account history.

Account security: We log login attempts, device information (browser type, operating system, IP address), location data, and authentication events. This helps us detect unauthorized access and protect your account.

Communication: If you contact our support team, we record your inquiry, our response, and any attachments or evidence you provide. We retain this communication history to resolve disputes and improve our service.

Legal basis for collection

We collect data to comply with Indonesian financial regulations, to verify your identity, to process your payments, and to prevent fraud. All collection on petarukan is lawful and documented in our Terms of Use.

Retention periods

We retain account data for the life of your petarukan account plus seven years after closure (per Indonesian financial record-keeping standards). Temporary data (like login IP logs) is retained for 90 days unless needed for active investigations.

Third-party access

We share account data only with payment processors, fraud-detection vendors, and legal authorities when required by law. We do not sell or trade your personal data.

How we protect your data on petarukan

Encryption: We encrypt all data in transit (HTTPS/TLS) and at rest (database-level encryption). Your password is hashed with a cryptographic algorithm; we never store your plain-text password, and we cannot retrieve it. If you forget your password, we issue a reset link to your registered email, and you create a new one.

Access controls: Only authorised petarukan staff with a documented business need can access your personal data. Our team is trained on data protection protocols and is bound by confidentiality agreements. We audit access logs monthly to detect unauthorised or unusual access.

Two-factor authentication: We offer two-factor authentication (2FA) to protect your account from unauthorised login. When you enable 2FA, every login from a new device requires a one-time code sent to your email or phone. We recommend enabling 2FA immediately after account creation.

Your rights regarding your petarukan data

Right to access: You can request a copy of all personal data petarukan holds about you. Submit a request through your account settings or contact our support team. We will provide a comprehensive data export within 14 days.

Right to correction: If any of your personal data on petarukan is inaccurate (e.g., misspelled name, wrong email), you can correct it directly in your account settings. If you cannot correct it yourself, contact support and we will update it.

Right to withdraw consent: If you have opted into promotional emails from petarukan, you can unsubscribe at any time by clicking the unsubscribe link in our emails or updating your account preferences.

Data breach notification: If we discover a security breach on petarukan that compromises your personal data, we will notify you without unreasonable delay and provide details of the breach, the data affected, and steps we are taking to mitigate harm.

• 1
  Contact petarukan supportStep 1

  Email our support team with your data subject access request. Include your account details and specify which data you wish to access or correct.

• 2
  Verify your identityStep 2

  We will ask you to verify your identity to confirm the request is from the account holder.

• 3
  Receive your data or confirmationStep 3

  We will provide a data export within 14 days or confirm that your correction has been made.

Cookies and tracking on petarukan

We use cookies to remember your login state, store your preferences (such as language and odds format), and track your session for fraud detection. Essential cookies are required for petarukan to function; you cannot disable them. Analytics cookies help us understand how you use our platform and identify technical issues. You can disable analytics cookies in your browser settings. We do not use third-party advertising cookies.

Contact us about privacy: If you have questions about how we handle your data on petarukan, or if you wish to exercise any of your data rights, contact our support team. We respond to all privacy inquiries within 14 days. You also have the right to lodge a complaint with the Indonesian data protection authority if you believe we have violated your data rights.

We at petarukan take data protection seriously because your trust is our foundation. Every safeguard in this Privacy Policy is implemented, monitored, and tested regularly. We remain transparent about our practices and open to your questions.